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UX Upgrades & Tire Shopping Made Simple for Matt’s Automotive Service Center


Responsive mockups of Matt’s Automotive website on desktop, laptop, tablet, and phone showing UX updates and tire-shopping access.

Overview

While we didn’t design Matt’s Automotive’s original website, Off The Richter Design partnered with Beyond Marketing FM to keep the site sharp, fast, and easy to use. Our focus: remove friction, tighten the user experience, and make key actions—like shopping for tires—effortless on desktop, tablet, and mobile.

What We’ve Improved

  • Imagery refreshes: Updated photos that better reflect the people, facilities, and services customers actually see in-shop.
  • Video embeds: Added shop-floor videos on key pages to build trust and show the team in action.
  • Code fixes: Cleaned up layout quirks, spacing, and responsiveness for a smoother scroll and faster interactions.
  • Lightweight maintenance: Kept plugins current, fixed broken links, tidied accessibility details, and maintained performance.

New: Tire-Shopping Widget

We implemented a tire-shopping widget that brings customers directly into the search flow with fewer clicks—especially helpful on mobile.

Why it helps:

  • Clearer, earlier CTAs for tire shopping
  • A simplified path from browse → select → book
  • Mobile-first layout and touch-friendly steps

Collaborative Model

This work is a great example of agency-to-agency collaboration. Cassie at Beyond Marketing FM sets strategy and brand priorities; we turn those priorities into on-site improvements that lift usability and conversion—without a full redesign.

What’s Next

We’ll keep iterating on micro-UX, refining service pages, tightening performance, and adding helpful media. Small, continuous improvements compound into a site that feels modern and converts better.


Need a site tune-up?

If you want quick, high-impact improvements—UX tweaks, feature add-ons, or steady WordPress maintenance—Off The Richter Design is happy to partner with your in-house team or agency.

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